Need a hand?
Whether it’s a transfer that didn’t arrive or a question about your card, write to us and a real person on the WildXPay team will get back to you.
office@wildxpay.comWe read every message and usually reply within one business day.Before you write
A few details help us solve things on the first reply:
- The app version and your device model
- The network and token involved, like Polygon or USDT
- The transaction hash, if your question is about a specific transfer
- A screenshot of what you’re seeing
WildXPay will never ask for your seed phrase or private keys — not by email, not in the app, not ever. Anyone who asks is trying to steal your funds, including someone claiming to be our support team.
Quick answers
Supported chains, swap fees, restoring a wallet after losing your phone — the questions we hear most are already answered in the FAQ.